Operations Manager - Digital Print Industry - Kuwait
The Operations Manager plays a critical role in overseeing and managing the operational aspects of a digital printing company. They are responsible for ensuring smooth operations, addressing challenges, implementing strategies for growth and development, and optimizing efficiency. The Operations Manager should have strong problem-solving skills, decision-making abilities, and the ability to lead and develop a high-performing team.
Responsibilities:
1. Problem-solving:
- Identify and address obstacles and challenges that arise during operations, including issues related to employees, interdepartmental coordination, and B2B customer satisfaction.
- Ensure quality assurance measures are in place to meet customer demands and expectations.
- Implement pricing strategies and track sales, including purchase orders, to maintain control and accuracy.
2. Inventory Management:
- Establish and maintain strict control over inventory, tracking both incoming and outgoing materials.
- Monitor and report any instances of waste, investigating the causes and implementing corrective actions.
- Collaborate with the development team to address machine-related issues impacting inventory control.
3. Decision Making:
- Make timely and informed decisions to address operational issues, ensuring minimal delays.
- Utilize field experience and expertise to determine the best course of action for resolving challenges.
4. Team Structure and Development:
- Recruit and hire qualified personnel to build a competent and reliable team.
- Foster a culture of continuous improvement and multitasking abilities among team members.
- Provide training and development opportunities to enhance the team's skills and effectiveness.
5. Development:
- Identify and implement strategies for company growth and development, such as expanding sales channels, upgrading machinery, and improving product offerings.
- Analyze existing data to make informed decisions regarding product development, cost management, and overseas sourcing.
- Explore opportunities to open new branches and expand the company's presence.
6. Reporting:
- Prepare comprehensive and professional reports on a daily and monthly basis.
- Communicate key insights and recommendations to management for continuous improvement.
7. Off-Season Planning:
- Develop a clear plan for the off-season period, including cost control and targeted sales strategies.
- Identify specific products or services that can be promoted during the off-season to increase sales.
Qualifications and Skills:
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Proven experience in operations management, preferably in the digital printing industry.
- Strong problem-solving and decision-making skills.
- Excellent leadership and team-building abilities.
- Analytical mindset and the ability to interpret data.
- Knowledge of inventory management principles.
- Familiarity with industry-specific software and tools.
Candidates shall have knowledge of any of these machines like large-format printing, Plotters, Roland machines, - DTG & DTF printing technology, Canon photocopiers, etc.
Please Note - Looking for Candidate who is based in India & ready to relocate to Kuwait
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