Operations Head - Export Documentation

Purpose of the Position

Primarily responsible for managing the end-to-end export processes & operations, managing & executing the export documentation in accordance with legal & procedural requirements, implementing process improvements thereby availing 100% of export benefits through managing & leading a large team of export documentation experts.

Key Roles & Responsibilities

The major / primary roles and responsibilities of the job will be as follows, including but not limited to:

- Manage and lead a team of 20+ export documentation experts who are looking after the end-to-end export documentation processes of the company. Ensure that the team is always following the export procedures and meeting compliance requirements.

- Proactively identify short comings in the export documentation processes and implement corrections / improvements.

- In consultation with stakeholders, prepare and implement SOPs and SLAs for the export documentation. Ensure that the SOPs and SLAs are well understood and diligently followed.

- Ensure comprehensive understanding and adherence to customs and government regulations and adapt to the changes in a proactive manner.

- Obtain essential shipment data from stakeholders to start the documentation process and communicate daily with the stakeholders to ensure all documentation is accurately submitted.

- Oversee the preparation and verification of pre- and post-shipment documentation and ensure accuracy. Address complex documentation issues and provide guidance to the team.

- Ensure completeness, and compliance with international trade standards.

- Manage all the export related banking transactions, including but not limited to Letter of Credit, Bank Guarantees, and all other mode of payments.

- Manage the CHAs and Freight forwarding companies thereby ensuring seamless collaboration for timely and accurate services.

- Ensure that the team finalizes the Bill of Lading (BL) drafts and shipping instructions for smooth export operations.

- Align the team's work in the direction to maximize export benefits and enhance savings.

- Implement compliance strategies and conduct periodic audits of the team's work.

- Have a regular communication with the overseas stakeholders for SLAs and feedback.

- Generate comprehensive reports on export operations performance and present to the management for their informed decision making.

- Provide insights and recommendations based on data analysis.

- Communicate regularly with the team on KPIs and strategic initiatives.

Skills, Knowledge & Competencies

Specific skills & competencies:

- Must have a very good understanding and application of the Foreign Trade Policy.

- Complete knowledge of handling the Advance License scheme.

- Have a clear understanding of the application of the scheme for Remission of Duties and Taxes on Exported Products (RoDTEP).

- Export Promotion Capital Goods (EPCG) scheme of DGFT for the benefit of the organization.

- Duty Drawback scheme of Govt. of India to obtain the advantages for the business from it.

- Knowledge to operate Govt. Portals (DGFT, ICE GATE, Etc.)

Generic skills & competencies:

- Excellent command over English, both verbal and written.

- Leadership and people management skills.

Negotiation skills.

- Good knowledge of MS Word, Excel, and Power Point.

- Having a knowledge of SAP will be an added advantage.

Experience:

- Total experience of 15-20 years in export documentations in a manufacturing setup.

- 5-8 years of experience in managing large teams.

Education Qualifications:

- Graduate in any stream.

- Candidates having professional education in foreign trade will have an added advantage.