Operations Head - Air Freight

Hiring for a freight forwarding company located in Mumbai.

Position:- Operations Head - Air Freight

KRA:

- Service existing clients and new accounts

- Organize the support team consisting of Client support, Documentation, customs clearing and loading

- Ensure new client acquisition and repeat business from the existing clients

- Ensure that service team communicates with client to continuously about the consignment movement

- Ensure that documentation team coordinates and verifies all the documents required for shipping and custom clearance.

- Address the issues faced by custom clearance and loading team for getting consignment cleared and loaded or received - and cleared on behalf of client.

- Monitor revenue and expenses to maintain profitability of the unit.

Multiple locations: Mumbai

Only shortlisted candidates will be contacted.