Operations Head

Role: Operation Head

Open for PAN India

Hiring office in Bangalore

Job description

- Design and Planning, Projects, Operations and Management

- Rollout & implementation of network elements meeting the targets.

- Managing relationship with the customer at Circle level to implement, project roll out and O&M network

- Ensuring a 0% revenue loss KPIs and high quality network with good KPIs

- Responsible for taking all rollout/ operations decisions in the circle.

- Ensure Implementation of standard O&M processes under Managed Services and guidelines for operation and maintenance of the network and monitor adherence to the same across hub.

- Plan & Coordinate with OEM vendors/MS/IP/Media partners to ensure adherence to KPI/SLAs.

- Coordinate & maintain good relationship with vendors .Continuous monitor & driving vendors meeting SLAs.

- Continuously monitor customer service feedback to make suitable modifications in the network for efficient fault rectification and optimum performance.

- Co- ordinate and liaise with passive provider for ensuring availability of shared passive infrastructure

- Monitor Network KPIs and ensure adherence to KPI/ SLAs by OEM.

- Prepare and validate all operational MIS reports for the network, suggest and implement suitable ways for improving network availability.

- Deep knowledge of Foods & Beverages operations, encompassing manufacturing, supply chain management, and distribution.

- Strong business acumen, with a demonstrated ability to drive operational performance and profitability.

- Strategic planning expertise, adept at identifying growth opportunities and implementing operational improvements.

- Exceptional leadership and managerial skills, inspiring and motivating cross-functional teams.

- Analytical mindset and problem-solving abilities, with a data-driven approach to decision-making.

- Excellent communication and interpersonal skills, fostering effective relationships at all

Education

- Degree in any field

Competencies

- Experience of managing relationships with external and internal service providers

- Extensive knowledge of wireless/mobile communications systems.

- Leadership skills including strong communication and team work