Operations Consulting Role - Insurance

Must : Experience in Insurance sector

Location - Mumbai

Skill - Strategy consulting, Business transformation, Marketing, Account delivery, project management

Education - MBA from Tier 1 campus

Level - Manager and Senior Manager

Experience - 6 to 10 years

Candidate must have handled/worked with insurance sector clients

Work experience areas:

Critical must-haves:

- Market sizing and market entry strategy

- ANY OF : Design of Customer Experience design AND / OR Customer analytics (Segmentation, Sales, Marketing, Service) resulting in clear business outcomes AND / OR Contact (Call) center design, conversion rate & process improvement

- Business casing/business modeling experience

- Sales uplift/revenue growth

- If from a consulting background, should have led individually large workstreams or small projects (such as market entry strategy, sales process design to execution, digital channel sales uplift for a specific product line etc.)

Good-to-haves:

- Multi-channel management, retail store operations management

- Experience with startups / front office technologies / payment solutions

- Digital Marketing improvement

- Loyalty program design and roll out

- Marketing RoI improvement

Core skills & behaviors:

- Strong analytical and problem solving capability

- Excellent communication skills - verbal, written, leadership communication

- Strong PPT and Excel skills

- Strong individual contributor & as a good to have

- Interacting and effectively managing senior client stakeholders

- Willingness to stretch, high learning agility (comfort with learning at speed) and can-do attitude