Operations Associate - Compliance
We are currently seeking a reliable Operations Associate - Compliance. You are highly organized and have a versatile skill set to support a variety of different business functions with a diverse range of tasks.
What You'll Do :
- Ensure employees' and brokerage licenses are current, verify licenses are in good standing on monthly basis, manage onboard & offboard employees, troubleshoot problems w/ state boards, local associations, MLS and platforms, and ensure compliance w/ market regulations.
- Verify monthly variable comp payouts correct with respect to licenses in good standing.
- Manage onboard/offboard licensing ticketing system, communicating w/ HR and IT to ensure systems are onboarded/offboarded.
- Manage payments for MLS and local associations.
- Partner closely with senior leadership to develop measurable projects that improve operational processes.
- Scope out requirements, define metrics, project-manage changes, and track milestones that result in operational improvements and reduce business liabilities. Pull reports as needed per leadership and business requests.
- Develop and disseminate audit performance to create actionable items and accountability on a weekly and monthly reporting basis.
- Identify key issues across a broad range of areas and effectively communicate analysis and recommendations to stakeholders and senior leadership.
- Ensure initiatives are implemented, and measure and report results.
- Troubleshoot and document operational process and system defects, create clear SOPs, and train appropriate teams to take ownership.
- Establish strong cross-functional working relationships to improve overall operations and provide insights that drive business results.
- Support vertical integration client experience on escalations from an operational standpoint.
What You'll Bring :
- Ability to dive in, approach situations thoughtfully and analytically, and solve complex problems in creative ways.
- Unwavering passion to elevating Compliance Operations, obsession is respected!
- Reliable, independent, highly organized, accountable, and displays intellectual curiosity.
- Trustworthy and handles confidential information with care.
- Savvy researcher, continuous learner, and enthusiastic team player.
- Continuous drive to learn.
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