Operational Transformation & Process Excellence Role - Banking

We have an opportunity with one of the MNCs for the process excellence.

Looking for someone who has worked on process excellence and operational transformation for Banking client.

Location: Bangalore, Hyderabad,Kolkata, Chennai

JD is as follows.

- For specific functional areas, deliver the step change in operational performance (cost, service levels, and customer satisfaction) through identification and successful initiation of new process improvement initiatives aligned with local/regional transformation initiatives,

- Act as trusted advisor and partner to stakeholders to identify and ensure commercially based decisions are taken on prioritizing and optimizing the project portfolio

- Work with the businesses and delivery partner to develop objective, quantitative recommendations,

- Identify and recommend innovative solutions that are infused with emerging improvement trends and solutions while tempered with common sense,

- Working across regional and local teams to ensure commonality of understanding and objectives,

- Revisit projects post-deployment on regular basis to validate business,

- Responsible for support of Six Sigma curriculum (Yellow belt and Green Belt) across Operational Transformation and Operational Excellence journey

Requirements:

- Process Analyst with 5+ years of overall operational experience and a variety of skills related to executing low/medium complexity projects/consulting engagements.

- Preferably Black Belt or Green Belt trained/certified.

- Exposure to Target Business and Operating Models and transformation business case (bottom-up & top-down)

- Strong problem-solving skills using end to end process reviews and data-driven analysis

- Exposure/experience to Robotics and other light automations tools techniques will be an added advantage.

- Understands how technology/process improvements add value to the business and to the end customer,

- Good understanding of Overall banking and financial/consulting services industry knowledge

Shahista Malim
Black Turtle