Opengov - Product Manager

Job Summary:

The Product Manager will be responsible for leading product execution for critical business process applications that OpenGov's clients use. The role is primarily internally focused and execution-oriented with an emphasis on high-quality, solution-oriented product development in a fast-paced, positive and mission-driven organization.

We are looking for a seasoned Product Manager who can help shape the vision of Modern Cloud ERP for OpenGov and specifically for the team that is being built in India. In this role, you will work cross-functionally with teams in the US and India to build product features from conception to launch by connecting the technical and business worlds. You can break down complex problems into shippable features in a fast-paced agile environment. You are curious and self-driven with a passion for building products that delight customers. This role will involve occasional travel to the US

At OpenGov, the PM team works closely with talented engineers, product designers, solution engineers, and deployment experts to help design the next-generation modern cloud ERP that will change the way governments transform public administration through collaborative budgeting, robust financial management, and intuitive citizen services solutions delivered with our industry-leading Reporting & Transparency Platform. Our ideal candidate has shipped several releases of enterprise software, preferably in the ERP space (public or private sector). They have exemplary communication skills, are comfortable in presenting complex business concepts at all levels, and are not afraid to challenge the status quo.

Responsibilities:

- Conduct solution, customer, and developer-focused market research

- Gather requirements and write detailed business requirements and user stories that will guide product development and architecture

- Work closely with our product designers in concepting and designing the product

- Work closely with the engineering and design team to regularly perform backlog grooming and specify criteria for customer acceptance

- Develop product documentation and release details for internal and external stakeholders

- Manage feature prioritization and trade-offs and build consensus. Identify risks early in the cycle and provide timely decisions to all stakeholders.

- Be comfortable with understanding technical decisions and assumptions

- Effectively work across cross-functional teams (Engineering, Design, Sales, Marketing, Deployment, and others)

- Advocate passionately for a cross-product ERP vision rather than point to solutions

- Own go-to-market enablement and collaborate with others to develop online materials for support and professional services.

- Maximize efficiency in a constantly changing and growing environment where the process is fluid and creative and unique solutions are required

Requirements and Preferred Experience:

- 3+ years of product management experience required, with enterprise SaaS experience preferred

- Ability to think strategically and synthesize diverse information from many sources

- Superb verbal and written communication skills

- Experience working in an agile/scrum development environment

- Hands-on software development experience preferred

- Comfortable working with enterprise tools like Salesforce, Confluence, Jira, and Pendo

- Enterprise applications experience: CRM, ERP, EPM, HCM, etc. preferred

- Interest in improving the effectiveness of the Government

- Working experience with Identity and Access Management (Authentication, Single Sign On, User Provisioning, Roles, and permissions management) is nice to have