Qualification: MBA(Top B Schools Only) + Engineer Job Responsibilities: Customer Engagement - To develop &amp; implement the roadmap for all Customer DB Management activities of customer lifecycle management. - To develop CRM Modules to engage customers &amp; measure their effectiveness. - To strategize, develop and implement for Loyalty engagement activities Product Development - To strategize development platform of Apollo View CRM Module: structure, design, customer experience management. - To be aware of all the Customer Service Channel and Service Fulfilment entities across Apollo group - To develop, strategize &amp; own the new development in the CRM Module for Customer Engagement Market Research - To undertake market research as and when required on the customer engagement Skill Set: - Should be clear in thinking, be logical, be result oriented, reliable, systematic organised and meticulous. - Candidate should be willing to work hands-on with not only team members of Customer Operations but also other functions within OneApollo and BU's Operations &amp; Delivery teams Work Week: 5- day week (2nd and 4th Saturdays off) Shift Timings: Day shifts Brief about the Company: One Apollo Digital is integrating all Group Cos. of Apollo to project a unified front to customers &amp; to manage the Lifecycle of customers through CRM- Initially, it is being launched with a loyalty program along with an app followed by Cross Biz Service Offerings &amp; Unification of all Customer Interfacing touch points. Company Website URL: www.apollohospitals.com

Hyderabad

One Apollo Digital - Manager - Customer Relationship Management 

One Apollo Digital - Manager - Customer Relationship Management  ,Job Description for One Apollo Digital - Manager - Customer Relationship Management  in Apollo Pharmacy in  Hyderabad for (4-7) years of experience. Apply Now!

Job Description for One Apollo Digital - Manager - Customer Relationship Management  in Apollo Pharmacy in  Hyderabad for (4-7) years of experience. Apply Now!