One Apollo Digital - DGM - Marketing & Product Management

Customer Experience

- To develop & implement a roadmap for all marketing activities of customer lifecycle management.

- To develop campaigns & schemes to engage customers & measure their effectiveness.

- To measure customer experience & develop/implement measures for enhancing the C-Satisfaction

Brand Management

- To manage the brand One Apollo & ensure high customer recall.

- To handle Ad agency and develop, plan & distribute marketing collaterals.

- Communication

- To study & improve customer message management systems, websites, email, SMS, snail mail, social media management & App communication.

Product Management

- To manage the Apps lifecycle: structure, design, UI/UX, promotion, customer experience management & product improvisation.

- To identify, develop & product manage Cross Biz Service Offerings across Apollo group

- To develop, strategize & own the targets for Services & App downloads.

Market Research

- To undertake market research as and when required

Joint Marketing

- To work with other organisations for co-branding and/or joint marketing for the group

Work Week: 6 days/week (2nd and 4th Saturdays off)

Shift Timings: Day shifts

Brief about the Company:

One Apollo Digital is integrating all Group Cos. of Apollo to project a unified front to customers & to manage the Lifecycle of customers through CRM- Initially, it is being launched with a loyalty program along with an app followed by Cross Business Service Offerings & Unification of all Customer Interfacing touch points.