Onboarding Manager - SaaS

Responsibilities:

- Handle a portfolio of Enterprise Accounts for Onboarding at Unicommerce

- Develop Customer First Approach in team to understand customer pain points

- Collaborate with Cross functional Teams such as Product management and Tech team to

- deliver standard or custom made solutions for client requirements.

- Develop in depth understanding of the Unicommerce product and solve every day

- queries of your team and train them to better equipped to solve client issues

- Demonstrate outstanding interpersonal and communications skills

Skills and Requirements :

- Experience with Enterprise SaaS products of Customer Delivery or Key Account management.

- The candidate should have demonstrated ability to collaborate and build strong relationships with customers especially at the Key decision-maker levels

- Be familiar with enterprise software and SAAS.