OlaCabs - Associate Director - Process Excellence - Capability Building Team

Opening for Process Excellence "Capability Building Team" - Associate Director

JD :

- Capability Building Team

- Define overall training curriculum for operations team, line management and driver capability building program.

- Develop individual training modules.

- Build and Manage Process Excellence Knowledge Portal.

- Accredit teams depending on their demonstrated capabilities.

- Deliver training and capability building programs.

Sr. Manager/ Associate Director Process Excellence (PE) :

Key Job Requirements :

Identify the key job requirements of a successful Sr. Manager/ Associate Director

Process Excellence :

People :

- Effectively collaborates cross-functionally assigned region and between peers

- Encourages people to expose problems and stays with them to implement true solutions

- Uses continuous coaching and dialogue to empower people to solve their own problems

- Builds future PE leaders

- Supports organizational learning

Purpose :

- Works with teams to create and deliver value at the lowest possible total cost

- Creates flow through entire value stream through cross-functional collaboration

- Develops a problem-solving culture where problems are made visible and fixed at the root cause

- Engages in relentless pursuit of continuous improvement (seeks perfection)

- Focuses on immediate actions and waste reduction

- Creates learning organization

Process :

- Understands how to recognize and articulate the implications of change or actions throughout the entire value stream (wing-to-wing systems impact)

- Goes frequently to Gemba / the work site to understand and solve problems where they live, with the people who live with the problems every day

- Understands not to be complacent with the current process

- Practices and teaches fundamental problem solving (PDCA) to find problems, define them, fix them and keep them from coming back

- Supports and leverages process for sharing best practices

Education, Certifications, And Affiliations :

- 8+ years experience with Lean and/or Six Sigma: ideally experience both working in a world-class organization and some experience building an organization in a division or start-up company

- Fluent in Lean fundamentals: (e.g.) Lean Principles, Lean Leadership, Lean Tools, Kaizen and Hoshin-Kanri (Deployment Planning)

- Fluent in Six Sigma Methodology

- Green or Brown Field Start up experience a plus (must be comfortable dealing with ambiguity, creating structure and working in an fast-paced ever changing environment

- At least 3 years leadership experience

- BS /BE/B-Tech degree or better (Engineering, applied Statistics, etc. preferred)

- MBA in Operations Management