Ola - Product Manager - HR Transformation Lead

About Us :

Founded in Jan 2011 by IIT Bombay alumni Bhavish Aggarwal and Ankit Bhati, Ola (formerly Olacabs), is India's most popular mobile app for personal transportation. Ola integrates city transportation for customers and driver partners onto a mobile technology platform ensuring convenient, transparent and quick service fulfillment. Ola is committed to its mission of building mobility for a billion people. Using the Ola mobile app, users across 110 cities can book from a variety of vehicles across cabs, auto-rickshaws, and taxis. Ola has also introduced a range of shared mobility services on its platforms like Ola Shuttle and Ola Share for commute and ride-sharing respectively. The app is available on Windows, Android, and iOS platforms.

Purpose of the Job:

To provide a delightful stakeholder experience for HR processes by simplifying HR process and leveraging HR Technology

What the job entails:

HR Process Reengineering:

- Work with COEs and HRBPs to develop an understanding of the HR processes

- Bring in outside in perspective to process on how they can be further simplified, redesigned to bring out the best experience and process and stakeholder efficiency

- Close the process design with stakeholders for sign off

HR Tech Product solutions:

- Understand from the HR tech products which HR tech product will best suit our requirements.

- How the product fits into our HR Tech landscape

- Understand integrations, data flows, workflows, user access

- Work with the engineering team and tech vendors to simulate the signed-off process on the product

- Conduct a POC

Project implementation:

- Draw out project plans along with the Engineering team and vendors to deliver the project as per requirements

- Be aware of the cost and time efforts

- Writing of test cases

- Undertake sanity testing

- Ensure project plan reviews and updates to stakeholders on a regular basis

Change Management:

- Device a change management plan to launch the new product, features and functionalities

- Ensure proper user training

- Creation of training manuals

- Ensure communication to stakeholders at the right time.

Adoption, Usage, and Analytics:

- Drive adoption and usage by continuously keeping a tab on monthly/daily active users

- Drive plans to adopt the product, functionality, and features

- Work with HRBPs and COEs to drive adoption

Continuous improvement:

- Engage with HRBPs and COE Leads to understand feedback about the product

- Conduct FGDs with Employees to understand their expectations

- Loopback the findings to re-engineer the process.

Skills, Qualifications & Exposures:

- HR domain understanding

- Ability to work with HR Tech products

- Understand technical construct and product features and functionalities

- Process and product solutions

- Consultative approach

- Ability to work with multiple stakeholders

- Analytical orientation

- Exposure to Oracle, Success factors, Workday, other HR Tech products

- B.E. & MBA in HR with 5-7 years of experience