Ola Fleet Technologies - City Head - IIT/IIM

Role: City Head- Ola Fleet Technologies

Roles and Responsibilities:

- Responsible for Managing the P&L of the entire City (currently 250cr+ & growing exponentially)

- Driving our city P&L that include (City Sourcing, Partner Relations/Account Management/Partner Performance, Inventory, Legal, Process Excellence, Quality, Safety, etc). City teams will work at the city level with Commercial Finance, RMT operations as well.

- Formulate & shape the Supply strategy for OFT in the city

- Strategize & Manage Asset & Partner Portfolio to ensure higher utilization and hence better profitability

- Work closely with regulatory authorities to ensure smooth business operations

- Work closely with OEM partners to drive multiple business metrics

- Set & drive SOPs for Asset Health management to drive profitability, increase partner satisfaction & increase asset life

- With a city team under him/her, the incumbent will drive all specific KPIs expected from the city such as- Scale, DAC, Profitability, cost quality, Compliance, Safety, Maintenance, Inventory team metrics at the city levels. His team will also drive central initiatives that keep coming from ANI or OFT Program Management Offices.

- Running Loyalty/ engagement programs and initiatives that will make reduce the weekly turnover rate of our Driver Partners.

- Supply marketing initiatives specifically acquisitions of new channels on partners, geographies and in particular the cities that need exposure and investment in this area.

- Own Operations Excellence through implementing best in class Processes & Quality programs through structured interventions

- Specific central projects that will help improvise our key metrics such as (new KPI- s), TAT, NPS cores.

Qualifications and Skills required:

Desired Portfolio: OFT is positioned as a strategic supply chain asset creation for Ola, a person with strong fundamentals in this area is preferred along with Operations. In particular

Functional Skills:

1. Business Handling Experience

2. Operation Exposure

3. Strong Analytical skills especially on Problem Solving and trending.

4. Cost Management

5. Organisational capability building: Handled large, complex teams

6. Process Excellence & Quality

7. Innovation to solve complex business problems and achieve business objectives

Year of Exp: 8-10 year max in above industries, shown growth through picking up challenging exposures within operations and area of domain( within our outside the company(s).

- IIT/ IIM equivalent.

- Leadership Skills

- Very solid people management track record since this is a capability building role. Also able to understand how unstructured roles will move and to be retained since the OFT teams are still nascent in terms of their roles.

- Passion to work in a large scale chaotic start-up environment

- Ability to work with multiple stakeholders at all levels to achieve business goals