OLA - Executive - Human Resource - Helpdesk

JOB Description:

Individual responsible for managing all aspects of human resource help desk service requests. In addition, will be accountable to ensure employee delight and experience. Should have sound knowledge of HR Helpdesk queries & payroll related as well.

Payroll Job Duties:

- Resolve Employee issues raised on Helpdesk

- Should have worked on Service now

- Answers staff questions about wages, deductions, attendance, and time records.

- Honors confidentiality of employees pay records

- Should have knowledge on Basic HR related issues

- Should be able to Resolve issue in a timely manner .

- Maintains payroll processing system and records by gathering, calculating, and inputting data

- Adheres to payroll policies and procedures

Skills and Qualifications:

- Good Verbal Communication with Employees

- Excellent Mathematical Skills

- Attention to Detail

- Organization Skills

- Superior Computer and Typing Skills

- Data Entry

- Capable of Working with Minimal Supervision

- Honesty

- Competent with Spreadsheets

- Familiar with Service Now

- Multi-Tasking Abilities

- Ability to Work on a Deadline

- Sound Decision-Making Skills

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