OJ Commerce - Manager - Analytics

Manager - Analytics

JOB DESCRIPTION:

Role : Manager-Analytics

Experience : 8 to 12 Years

Job Location : Chennai

About OJ Commerce:

OJ Commerce (OJC), a rapidly expanding and profitable online retailer, is headquartered in Florida, USA, with a fully functional office in Chennai, India. We deliver exceptional value to our customers by harnessing cutting-edge technology, fostering innovation, and establishing strategic brand partnerships to enable a seamless, enjoyable shopping experience featuring high-quality products at unbeatable prices. Our advanced, data-driven system streamlines operations with minimal human intervention.

Our extensive product portfolio encompasses over a million SKUs and more than 2,500 brands across eight primary categories. With a robust presence on major platforms such as Amazon, Walmart, Wayfair, Home Depot, and eBay, we directly serve consumers in the United States.

As we continue to forge new partner relationships, our flagship website,www.ojcommerce.com, has rapidly emerged as a top-performing e-commerce channel, catering to millions of customers annually.

The Analytics Manager will play a vital role in bridging data-driven insights with business strategy to enhance customer experience, optimize operations, and aid overall performance improvement.

Responsibilities:

- Leading a small team of Analysts, the position will be responsible for a wide range of projects:

- Customer Insights: Analyze customer data to understand buying behaviors, preferences, and trends. This aids in segmentation, targeting, and personalization.

- Forecasting: Use historical data and current trends to predict future sales. This is crucial for inventory management, marketing campaigns, and other strategic decisions.

- Website Analytics: Monitor website traffic, bounce rates, conversion rates, and user behaviors to optimize the user experience and increase sales conversions.

- Performance Analysis: Evaluate the performance of various products or product categories, promotional campaigns, and marketing channels to determine their effectiveness.

- Inventory Analytics: Analyze inventory turnover, stock levels, and sales data to optimize stock management, reduce holding costs, and ensure products are available when customers want them.

- Pricing Strategy: Analyze market trends, competitor prices, and sales data to develop and adjust pricing strategies that maximize profitability.

- A/B Testing & Experimentation: Manage and analyze A/B tests or multivariate tests to optimize website elements, marketing campaigns, or any other initiatives.

- Recommendation Systems: Collaborate with tech teams to improve and optimize algorithms for product recommendations based on user behavior and purchase history.

- Cross-channel Analysis: Assess the performance of different sales channels (e.g., online store, physical store, mobile app) to understand their contribution and areas for growth.

- Reporting: Develop regular reports and dashboards for senior management and other stakeholders to keep them informed about key metrics and insights.

Skills:

- Exceptional ability to organize and interpret large sets of data to discern patterns and derive meaningful insights with a proven track record of effectively communicating actionable insights to facilitate superior decision making by all stakeholders. This requires both a detail-oriented mindset and the ability to see the bigger picture.

- Should have good working knowledge of relational databases and tools like SQL and R or Python.

- Solid experience in data analysis and reporting with expertise in handling complex business data.

- Experience in Statistical analysis & modelling to build & implement robust Decision Support Systems & Models.

- Exposure to text analytics and NLP (Natural Language Processing) would be an advantage

What we Offer:

- Competitive salary

- Medical Benefits/Accident Cover

- Flexi Office Working Hours

- Fast paced start up with opportunity to experience your insights actioned rapidly