Ocwen - Manager - Operational Risk Management

POSITION SUMMARY :

The primary responsibilities for this role include :

- Plan and execute targeted Risk Assessment.

- Manage Issue Management Process.

- Prepare Reports for Sr. Management.

- Maintain Risk Matrix and Risk Register.

Job Functions And Responsibilities :

- Execute Targeted Risk Assessment for Forward and Reverse Servicing.

- Proactively manage Issues identified for the Servicing department through various sources.

- Identify and manage Inherent Risk, Residual Risk and Risk acceptance.

- Serve as a critical point of contact (SME) for all business units related to Risk Issues and Assessments.

- Demonstrate innovative ideas to improve the Issues Management, and Risk Assessment process

- Identify opportunities to enhance the GRC tool Process Unity

- Provide accurate and timely reporting.

- Participate in special projects for process improvements.

- Create and maintain necessary reporting to provide defect details that will allow for trend and root cause analysis.

- Partner and communicate with multiple Control Directors within the Servicing department

- Develop and update policies and procedure.

- Maintain a current and accurate Risk Matrix/Risk Register.

- Continually Identify opportunities to automate and improve efficiencies.

Education / Experience :

- Bachelors degree or equivalent of fifteen years of education is mandatory.

- 10+ years of experience in Mortgage, Financial Services Operations or related domain of a large financial institution will be preferred.

Required Skills :

- Excellent knowledge of Forward and Reverse Servicing.

- 5+ years of experience in Compliance testing, Quality, Risk and Audit in financial services will be preferred.

- Excellent communication skills (verbal and written) required.

- Must demonstrate leadership potential/skills in current position.

- Strong analytical and reporting skills.

- Solid organizational skills including attention to detail and multi-tasking skills.

- Strong working knowledge of Microsoft Office.

- Ability to build processes that create operational value and minimize risk.

- Must have a strong understanding of how the interrelationship of processes, technologies, and people create results.

- Proven ability to be a self-starter that can lead while working under pressure in order to meet deadlines in a constantly changing environment.

- Should have an Appraisal rating of Fully Meets Expectations or above in the last completed performance cycle.

- Must demonstrate the ability to think & work independently.

- Ability to communicate with internal and external parties at all levels in the organization.

Work Schedule Or Travel Requirement : 2 to 11 pm shift time