Ocwen - Director - Pre-Foreclosure

Business Summary:

Ocwen Financial Corporation (NYSE:OCN) is one of the largest independent mortgage loan servicers in the United States. Ocwen is widely recognized in government, industry, community and media circles as a leader in foreclosure prevention, mainly through loan modifications. Ocwen has been featured in Time Magazine, National Public Radio, ABC News, the New York Times, the Wall Street Journal and other national publications for our innovation, dynamic growth and ability to provide win/win solutions for the distressed homeowners and loan investors we serve.

The Director of Pre-Foreclosure will manage a high profile important part of the Servicing Operations business function, as well as processes and procedures for pre-foreclosure processing in the US and India. This position will report directly to the Senior Vice President of Servicing Operations.

As the head of Servicing Operations, Pre-Foreclosure, this individual will be fully responsible for the strategy and vision required to achieve operational excellence.

This is a highly visible position that will interface with the Company's leadership and will represent Servicing Operations to Clients, Investors and Rating Agencies.

Responsibilities will include:

- Contributing to strategic direction setting and thought leadership to achieve short term and long term goals

- Designing, implementing and managing strategy in conjunction with executive management and investors

- Developing innovative strategies, processes and tools for ensuring the quality and optimal execution of pre-foreclosure processes

- Completing, developing and implementing comprehensive control reporting to ensure policies, procedures, timelines and external compliance requirements are adhered to and achieved

- Managing the pre-foreclosure timeline, including hitting all milestones required prior to foreclosure referral

- Managing the foreclosure referral process, including maintaining key relationships with business leaders across the organization

- Maintaining industry leadership by embracing best practices, rewarding a management team that is devoted to continuous learning and demonstrating a willingness to challenge the status quo

- Providing operational leadership and oversight to reduce variability and improve efficiencies through automation

Key result areas will include:

- Developing a knowledge base of all pre-foreclosure requirements along with controls to ensure that state, federal regulatory and statute changes are monitored and incorporated

- Delivering on Service Level Agreement's and business requirements

- Meeting budget revenue and contribution targets

- Evaluating and resolving high priority or complex problems through statistical analysis

- Maintaining awareness of industry developments in order to evaluate and recommend new procedures or changes to existing procedures

- Establishing a culture of team collaboration, accountability, operational excellence and unwavering commitment to customer service and satisfaction

Experience:

- College degree in Accounting, Business Administration, Finance or other disciplines such as Statistics, Economics or Operations Research (MBA Preferred)

- 5+ years senior level experience in Default Servicing

- Demonstrated success in leading personnel in multiple locations to quality and service standards

- Excellent presentation skills and ability to speak effectively before investors or employees of organization

- Experience in bridging statistical analysis, technology and process optimization

- Ability to deal effectively and communicate with individuals at all levels

- Be able to recognize and act on both departmental and corporate priorities

- Experience in managing a global operation and capacity to travel outside India