NxtWave - Program Manager - Academy

Job Description:

As a Program Manager - Academy, you will play a pivotal role in ensuring that our academy students are continuously engaged on the platform and updated about various NxtWave initiatives/progress. Your primary responsibility will be to understand and address the feedback/concerns by coordinating with multiple stakeholders and execute initiatives that motivate them to complete their respective courses.

Roles & Responsibilities:

- Plan and oversee the execution of all program operations related to academy product

- Design and implement engagement plans to motivate students and reduce churn rate

- Ensure that updates of the program are being sent to existing learners

- Work with multiple cross-functional teams and understand any gaps that arise in journey of a student and address them effectively

- Resolve the feedback/concerns that students face by working with internal teams

- Take live interactions with the students - motivate them and encourage them

- Take live orientation sessions for the students once they enroll in the course

- Plan and oversee daily activities of the student success team

- Plan and Manage campaigns to maintain positive learning experiences for academy students.

Who are we looking for?

- Someone with 2+ years of experience in operations/program management

- Having prior experience in Edtech is an added advantage

- Good team management skills and user user-centric mindset

Key Qualities:

- Should have very high ownership

- Good problem-solving ability

- Ability to get things done

- Good oral and written communication skills

- Strong desire to transform the lives of students by helping them get into software careers

Why NxtWave:

- Get a front-row seat to a high-growth, fast-paced startup

- Accelerated learning curve

- Impact millions of lives and develop role models in every nook and corner of the country

- Work with the founding team of NxtWave who are on a mission to transform India

- High transparency in decision-making

- Market Competitive salary

Languages:

- Strong Proficiency in English Oral and Written communication