Nua - Senior Product Manager/Product Manager

Nua - Senior Product Manager/Product Manager

About Nua :

- Nua is a venture-funded new-age brand transforming the women's wellness space in India. Starting with their innovative, chemical-free and India's only fully customisable sanitary pads, they are on a mission to develop holistic and personalised solutions for solving real problems that women face.

- They do this by building a wellness platform with great products, an impactful community and personalised customer experience. With a growing community of over 100,000 women, they are already India's largest and most engaged digital-first feminine care brand.

About the role :

- At Nua, they obsess over customer experience. Every product decision is driven by what is best for their customers.

As a Senior Product Manager, you will:

- Own the end-to-end digital customer journey, from pre-purchase to post-sales, including customer retention and subscriptions.

- Work closely with the business teams (marketing, operations, customer experience) to define the product roadmap.

- Collaborate with external partners (e.g., UI/UX design, engineering team, payment gateways, etc) and execute the product roadmap.

Key Responsibilities:

Roadmap Management: Define high-quality product strategy and roadmap based on business strategy and voice of customers. Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap. Create buy-in for the product roadmap with internal and external stakeholders.

Requirements Definition: Partner with external vendors, including but not limited to UI/UX design, tech/engineering, payment gateways, to develop high-quality requirements and manage the scope of each product launch to deliver key capabilities on time.

Product Roll-out: Create and execute go-to-market plans for new products and features.

Work closely with tech/engineering to develop product(s) and go-to-market teams (marketing, operations) to drive customer adoption and retention.

- Define and monitor key performance metrics to ensure performance, and continually optimize operational efficiencies.

- Be comfortable with hands-on, day-to-day problem solving, implementing quick and effective action plans to meet short term priorities. Equally comfortable in generating a 3-year strategic vision.

- Be comfortable with working closely with engineering teams, including detailed PRDs and tech/code reviews.

- Conduct continuous benchmarking with best-in-class direct-to-consumer brands and other related companies.

- Prepare and present business reviews to senior management.

Does this sound like you?

Must Haves:

- You have experience with designing customer-facing products/service in B2C.

- You have at least 2 full product lifecycles / releases.

- You have at least 2 years of experience in managing/working with software engineers.

- You have a strong understanding of business.

- You have strong problem-solving and analytical skills.

Preferred:

- You have prior experience with coding/software engineering.

- You have prior experience managing consumer products with online brands/e-commerce.

- You have experience with multiple demand channels (SEO, PPC, etc).

- You have experience working with external (3P) software vendors.