NPCI - Technical Writer

Role Contour - To support and improve overall quality of documentation (internal & external) for delivery & growth vertical.

Accountabilities-

Roles and Responsibilities:

1. Collaborate with subject matter experts, product managers, and relationship teams to gather information and technical concepts

2. Develop & maintain high quality documentation along with periodic reviews and updates

3. Understand the business requirement/need and align writing language as per the audience (RBI, banks, customers)

4. Ensure accuracy, clarity and consistency of all written content, adhering to company style guidelines and industry best practices

5. Review and update existing documentation to reflect product updates, enhancements and changes

6. Collaborate with teams to draft and develop board notes as per writing standard prescribed.

7. Track and manage board notes to submission

8. Work with team members to define and setup technical standards for products such as UPI, RuPay, IMPS, etc

9 Work with management on creating content for showcases, presentations and seminars

Technical Skills:

1. Writing,

2. content layering