Novartis - Head - AP Controls & Delivery - CA/CPA

30,000! is the number of lines changes we process In the team per month. The Procure To Pay (P2P) team provides...

This position is responsible for leading AP NFCM (SOX) controls team at NGSC Hyd. This role will collaborate with internal Novartis stakeholders, country representatives, process owners, group compliance and P2P delivery (in-country and external service provider) to manage all compliance related requirement in Accounts Payables area including improving the manner in which it is executed and reported out. As a leader need to groom talent and by leveraging subject matter expertise give shape to the centre of excellence at Hub.

Your responsibilities:

Your responsibilities include, but are not limited to:

- Focus on Customers: Novartis stakeholders, country representatives, process owners, group compliance and P2P delivery (in-country and external service provider)

- Performance Management and Service Delivery: Provides services at expected levels with a clear customer service mindset. Deliver industry standard best in class performance and a user-friendly End-user experience, leading global Center of Excellence for AP NFCM controls (excl. language dependent countries), focusing on standard and consistent practices to execute control and transparency, identifying and implementing new opportunity for improved governance, control harmonization opportunities, automation / execution process standardization opportunities, building a strong governance between NVS and P2P service provider, improving knowledge base of the team.

- Collaboration: Extensive collaboration & engagement with P2P delivery teams as P2P delivery activities are with TCS and to implement any process standardization opportunity or remediation (comes as an observation of NFCM control execution) must ensure process adoption by TCS operations team. With AP NFCM COE creation, it requires an increased collaboration with FC&C teams to support audit requirements / FCCR observations. Partnering with FC&C team at the beginning of the year on yearly NFCM guidelines / controls and providing input with impact analysis. Working with FC&C AP SME to align on execution process in case there is a change.

- Strong governance with: Novartis teams requires a great deal of working with NGSC COE teams for some of the controls where operational activities are managed by them. There is also closely connect with country P2P business partners for controls for their respective countries. TCS - As larger chunk of operations is with TCS, it calls for regular follow up during the month for evidence collection / validation / clarification. Involves in devising an escalation matrix within NVS & TCS for smooth NFCM control execution process as there is dependency on operations team

- Team management: Managing a team of 40+ individuals thru managers and Career pathing and engagement

- Business Partnering: Develop and maintain customer focused relationships with key stakeholders. In partnership, identify and deliver business adaptive processes to ensure core compliance. Foster a balance between customer centric service delivery and core process compliance.

- Project Management/Team Management: Demonstrate experience in planning and leading projects utilising project management techniques, with strong interpersonal and understanding of technical requirements. Extensive experience in organizational design and people management and development, with the ability to motivate and empower teams. Drive projects in partnership with teammates and in consideration of E2E process.

- Communication: Effectively communicate with internal peers, teammates, Internal/External Customers regarding daily operations and short-term/long-term strategies. Role model for effective communication, objective listening, problem solving and conflict management

Commitment to Diversity & Inclusion: :Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Minimum requirements :

What you'll bring to the role:

- Chartered Accountant / CPA with 16+ Yr. Work experience.

- Previous Management Role in Finance, Accounts Payable, and/or Procurement Function

- Seasoned Experience with Ariba/SAP/BI or similar ERP systems, Project Management and Process Improvements, managing remote 3rd party supplier relationships

- Previous Experience with Reporting and Analysis and dealing with internal and external auditors, and experience with SOX and control matrixes.

- Strong Change Management Skills and Flexibility, Strong Communication, Facilitation and interpersonal skills, Strong Customer Service experience and Strong knowledge and/or experience within an empowering/self-direct environment.

- Demonstrated ability to work with international colleagues and ability to resolve problems and conflicts across matrix organizations. Ability to coach and provide constructive feedback

769 million lives were touched by Novartis medicines in 2020, and while we're proud of this, we know there is so much more we could do to help improve and extend people's lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world's toughest medical challenges. Because the greatest risk in life, is the risk of never trying!

Imagine what you could do here at Novartis!

Novartis is an equal opportunities employer and welcomes applications from all suitably qualified persons.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network