Northern Arc - Associate/Senior Associate - Collections (SME)
- Ensure amounts collected from the customer are deposited within the specified timeline
- Ensure feedback from collection activity is properly updated in the system
- Ensure Adherence to a strict Code of Conduct at all times
- Closure of all customer escalations within applicable TAT
- Ability to negotiate and collect on over-dues
- Generating MIS and circulating with team
- Follow-Up the legal cases and attending the court when required
- Appraisal of the collection officers and documenting their progress
- Make sure that the targets set are achieved
Salary offered: 7-10LPA
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