Nomura - Analyst - eFX Client Services

eFX Client Services - Analyst

- Responsible for providing clients with access to electronic liquidity on Multi Dealer Platforms and Nomura Live (Nomura's FX trading platform). This involves daily interaction with sales and trading.

- Handling configuration mappings on various external 3rd party venues - acting as the central point of contact for key institutional clients.

- First line customer support for clients requiring assistance with electronic trading. Partnering with sales, trading and technology to resolve client electronic trading issues.

- Ensuring that Nomura's eFX clients are granted electronic trading access in accordance with agreed procedures and policies in a seamless and efficient fashion - putting the client's experience first.

- Providing the eFX business and clients with real time support to facilitate a first class trading experience for the client.

- Management of relationships with external and internal stakeholders to maintain an optimal operating model.