We're seeking a qualified Sales Operations Manager who would lead Bangalore operations for Painting category.
Objectives of this Role :
- Be responsible for implementing an appropriate and effective project management framework.
- Coordinate with pre-sales, sales, and ops team to maintain the overall lead cycle.
- Be the PnL owner for their city.
- Ensure assigned projects are completed within schedules while meeting customer needs, business objectives and design guidelines.
- Manage project deliverables including risk allowance. monitor and control changes/variations.
- Establish and prepare formal reporting arrangements on project progress for customers and internal teams.
- Be the escalation point of contact for customers within a specific city/region to address any issues affecting the delivery time and quality standards.
Requirements :
- Ability to balance persuasion with professionalism.
- Pro-active in initiating discussions with customers, vendors and internal stake-holders, scheduling meetings and being efficient in frequent travelling within the city as and when required.
- Excellent communication, interpersonal, problem-solving, negotiation, presentation, and organizational skills.
- Proficiency with google sheets, CRM/project management tools.
- Sincerity and passion about giving the best customer experience.
- Ability to work well under pressure and to work independently with minimal supervision
- Strong core values and integrity.
Qualifications:
- MBA/PGDM degree from tier1/ tier 2 college.
- 3+ years in Sales & Operations (Preferably from Start-ups ).
- Proven success rate at levels above sales quotas.
- Team leading experience is a must for the role.
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