Customer Experience Manager About The company: - NoBroker is India's FIRST and ONLY PropTech Unicorn with a disruptive tech-based, capital- efficient business model. We use technology in the real-estate space to help customers buy/sell/rent a property seamlessly by eliminating third-party(Brokers) involvement and brokerage. We assist our stakeholders in reducing 90% of transaction cost by connecting property owners and tenants, buyers and sellers directly with the help of AI-driven technology. Our mission is to make real estate transactions streamlined, convenient and brokerage-free for everyone across India. - With cumulative 1.5 crore customers, it has grown 10X in the last two years. With five rounds of funding of $361 mn, it is well funded by key US, Indian, Japanese and Korean investors like Tiger Global, General Atlantic, SAIF Partners, Moore Strategic Ventures; KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 5,000+ people. . Apart from Bangalore we are happy to serve cities i.e Mumbai, Hyderabad, Pune, Chennai, Delhi & NCR. Our Requirement: - Planning daily Ops and maintaining SLA. - Monitoring key service issue and performing RCA for higher customer satisfaction - Handling daily ticket size of more than - Doing R&D and working on negative reviews - Revamping the process - Strategy development for improving ratings and market presence - Design and Execute Preventive maintenance projects Note: It is an Individual Contributor role and cross functional

Bangalore

NoBroker - Manager - Customer Experience 

NoBroker - Manager - Customer Experience  ,Job Description for NoBroker - Manager - Customer Experience  in NoBroker in  Bangalore for (0-3) years of experience. Apply Now!

Job Description for NoBroker - Manager - Customer Experience  in NoBroker in  Bangalore for (0-3) years of experience. Apply Now!