CRM Lead About Niro: Niro's mission is to enable internet platforms to become fintechs. Niro allows any consumer internet platform to become a provider of competitive, frictionless and innovative credit or other financial products, thereby helping the platform drive user engagement, increase revenue and profitability, and strengthen user loyalty. About the role: Campaign Strategy and Execution: - Develop and implement growth campaigns across various CRM channels including WhatsApp, SMS, email, IVR, in-app etc. - Collaborate with cross-functional teams (Product, tech, business) to devise growth strategies aligned with revenue and retention objectives. - Plan and execute targeted campaigns for product launches, festive sales, and strategic initiatives. Performance Tracking and Analysis: - Monitor the performance metrics of each campaign and derive actionable insights. - Prepare comprehensive reports and recommendations based on campaign findings. - Collaborate with the content team to optimise campaign creatives. Campaign Management Expertise: - Utilise expertise in managing campaigns and tracking analytics using platforms like webengage, Clevertap, MoEngage, or similar tools. - Execute campaigns across multiple channels including WhatsApp, SMS, email, IVR, in-app etc. User Engagement and Data Management: - Ensure the accuracy, completeness, and security of customer data within the CRM system. - Provide training and ongoing support to employees on CRM system usage. - Customise and configure the CRM system to align with organisational processes. - Integrate the CRM system with other tools and platforms for seamless operations. - Vendor management to resolve any tool related issues and drive timely closure Qualification : - Overall 2-4 of work experience, min 1 year of relevant CRM experience - Experience with consumer facing internet business; fintech experience preferable (not mandatory) - Excellent communication and presentation skills - Analytical and process-oriented mindset Why you should join us? - 0-1 Velocity - Exponential learning - Kickass tech/product/design/Marketing teams - Uncapped leave - Best insurance policy

Bangalore

Niro - Lead - CRM 

Niro - Lead - CRM  ,Job Description for Niro - Lead - CRM  in Niro in  Bangalore for (2-4) years of experience. Apply Now!

Job Description for Niro - Lead - CRM  in Niro in  Bangalore for (2-4) years of experience. Apply Now!