niki.ai - Manager - Operations

Designation : Operations Manager

Work Location : Bangalore

Experience : 2 to 5 Years

Job Description :

Roles and Responsibilities :

The Operations Manager position is a middle-management role within the operations team. The role would require the candidate to perform the following tasks :

- The candidate will oversee day to day business operations and keep track of the business MIS. We are an e-commerce platform and the person will be responsible for overseeing daily transaction reconciliation

- Operations Manager will play a key role in helping to build out the business operations capability of niki.ai as the organisation is evolving to the next-level. You will be tasked with managing key operational responsibilities for the team and the overall organisation.

- You will provide assistance and coordination for business decision-making processes and support successful execution of the strategic business objectives and also will oversee issue management on a daily basis and work with relevant parties to resolve.

Your responsibilities will include :

- Maintaining, facilitating and/or tracking the organisations processes, systems, structures and indicators including : planning, priorities, imperative & key results, decision making, success metrics, spending practice guidelines, space & lab management, risks and controls, & business continuity.

- Assisting in the daily management of the business by anticipating issues, solving problems effectively and helping position the team for success.

- Supporting the successful communication inside and outside of the organisation through the planning, creation and distribution of communications materials, scheduling of open forums, announcements, operations reviews, program reporting, monthly status reports, and the administration.

- Bachelor's degree in any discipline.

- At least 2 years of experience in an engineering organisation or operations role.

- Excellent organisation skills. Must be able to deliver high priority and diverse projects on time and with high quality while maintaining flexibility to handle frequent interruptions.

- Ability to function in a dynamic environment and to react quickly to changing priorities.

- Strong attention to technical detail, data analysis & situational problem solving skills; good business and financial acumen.

- Comfortable to work with internal and external stakeholders and functions in business and technical discussions.