Netscribes - Senior Manager - Analytics/BI

Profile Description

Key Responsibilities We are looking for experienced analytics and BI professionals who can engage with clients and guide them on their data journey. At the same time, they will take end to end ownership of delivery (on time, within budget and high quality) and people management. They will also be responsible for working with the leadership at Netscribes to help define the strategy for this line of business and implement that strategy.

1. Client delivery and project management

a) Responsible for end-to-end project management and client delivery

b) Ensure client satisfaction by providing high-quality client deliverables with actionable insights

c) Manage multiple client engagements at any given time and work hands-on on client projects

2. Client communication and account management

- Lead client communication independently throughout project lifecycle

- Prepare forward-looking frameworks for analysis and models for recurring projects/ processes that can be re-used and automated

- Play the role of an account manager on specific client accounts i.e. engage with relevant client stakeholders to understand their priorities/challenges, be a thought partner and suggest solutions, build rapport, keep track of key organizational changes, keep track of market changes that may impact client business, keep relevant stakeholders at NS updated, etc.

3. Presales

- Keep a tab on the solutions out in the market in the analytics (CPG-retail) space (customer, marketing, e-commerce analytics, etc.), client's key business challenges and unmet needs, identify and help develop solutions to cater to those needs

- Work closely with the sales team to develop relevant solutions and pitches for prospects

- Develop proposals for new engagements, lead proposal discussions with clients, help close deals

4. People management

- Manage the accountabilities of the team - define, communicate, and analyse success metrics for the delivery team

- Build and grow the team; independently manage recruitment, training, and day-to-day team management

Skill Set:

- Proven client engagement skills and adept at sharing insights and recommendations that have tangible business impacts

- Ability to engage with international clients independently and lead discussions to win and execute engagements. Must have excellent pre-sales and solutioning skills.

- Good context and exposure to the CPG-Retail space/telecom - hands on experience in end-to-end solution development in the key focus areas such as customer, marketing, e-commerce analytics, among other

- Must have led large teams that perform comprehensive analysis of various categories/products/segments, review the trends and derive meaningful insights

- Skills in storyboarding, problem solving, and insights generation are must

- Hands-on experience/proficiency in tools like SQL, R, Python and Excel; knowledge of other DBMS tools, ETL processes and VBA (macros) will be an added plus

- Experience/ Knowledge of using modelling techniques like regression (linear and logistic), Random Forest, XGB, SVM, K-means clustering, neural-networks, and other time-series models

- Past experience/ knowledge in APIs, cloud deployment, CI/CD, etc. desirable

- Excellent communication skills (both verbal and written), ability to engage with global clients

- Candidate should be comfortable preparing client proposals, and neat framework decks on MS PowerPoint

- Experience in text analytics (tokenization, topic modelling, feature extraction, sentiment analysis, etc) would be an added plus

- Experience in marketing analytics projects like MMM/ MTA and in digital/app analytics, Google analytics will be an added plus

- Hands-on experience to develop codes, statistical models, dashboards (PowerBI, Tableau, Qlikview, etc.) and other visualization tools.