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18/10 Srinivas Sangam
Human Resources Site Lead at Netcracker

Views:162 Applications:42 Rec. Actions:Recruiter Actions:0

Netcracker - Digital BSS - Business & Solutions Analyst (5-15 yrs)

Bangalore/Pune/Delhi Job Code: 1169526

Job Description:

Required Qualifications for Business Analyst:

- Min. Bachelor's degree or equivalent combination of education and experience;

- 5-15 yrs. of IT experience with significant exposure to Telco Industry Practices, Products & Services;

- Proven experience in a customer-focused techno-functional role;

- Significant exposure in delivering multiple Telco Digital Transformations as a BA or SA;

- Hands-on experience on various COTS or open source products & technologies, primarily around BSS domain;

- Proven experience in Requirements mgmt. and Solution Design;

- Expertise in authoring various Solution Design, Integration & Data Model artefacts;

- Knowledge of Agile software development (Product Owner, SCRUM Master certification is plus); Project Management skills and good International experience

Success Factors:

- Solve complex problems by taking a new perspective using existing Product/project solutions;

- Mostly work independently, with guidance in more complex situations;

- Ability to work and adapt to a rapidly changing environment;

- Ability to lead functional teams or projects

- Strong team-work & interpersonal skills to interact with customers and team member

- Strong analytical, reasoning and organizational skills are essential;

- Strong communication, presentation and facilitation skills

- Ability to work in a distributed team environment across multiple time-zones

- Ability to apply business and management consulting skills

- Good personal computer and business solutions software skill

What you'll do:

- Build expertise on Netcracker product suite, primarily BSS (CRM, Catalog, CPQ, Order Mgmt., Loyalty Management, Customer Problem Management (Service Assurance) & Channels);

- Represent technology in Client workshops, manage system demos, presentations (offsite/ Onsite);

- Collaborate with backend/Dev teams for managing Product Demos, server configurations;

- Perform As-Is discovery and due diligence of Telco business/IT systems for the scope of work/change;

- Elicit, Clarify and Decompose Business requirements into EPICs, User stories (including NFR);

- Conceptualize and define E2E solution for a given business, functional domain;

- Identify cross-system requirement dependencies and mitigate potential design gaps;

- Produce High level/detailed designs including Data Model, API specifications, Wireframes etc.;

- Participate in cross-functional technical solution assessments and provide estimations;

- Perform Design Walkthrough to development, QA teams and support implementation till UAT;

- Strategically assess clients business and identify improvement opportunities;

- Participate in change control process for any upcoming requirement and design changes;

- Troubleshoot production problems and provides design support, keep all parties informed;

- Continue to build expertise on latest technologies and trends in Telecom Industry

Note : For your candidature to be considered on this job, you need to apply necessarily on the company's redirected page of this job. Please make sure you apply on the redirected page as well.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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