Netcom Learning - Manager - Inside Sales - US Market

Must haves :

- US sales/Inside sales exp. - at least 5 years in US Mkt.

- Team management for about 6-10 yrs. At least handling a team of 10-15 senior reps.

- Responsible for Campaign Planning & Strategy

- Domain Worked: US Sales/ IS for EduTech or, SAAS

- Excellent communication skills with no MTI

Good to have:

- Education Training, SAAS or, other cloud based or, Top BPO

Role & responsibilities :

- Build/ Manage team(s) of sales development reps & sales reps

- Achieve quota by helping team achieve theirs through direct sales enrolment and appointment conversation

- Help team achieve their KRA's. Team will source new sales opportunities through lead follow-up and outbound cold calls and emails

- Work with existing reps & resources and work on optimizing their potential

- Hire, train & develop new reps to achieve sales & appointment goal

- Set & manage process by effectively working on the KRA's either individually or, in coordination with various stake holders

- Create/ manage campaigns effectively with an aim to deliver the desired outcome within agreed deadlines

- Use data to analyze & optimize campaign performance. Work with various divisions to execute the campaign strategy

- Monitor, audit & analyze to find ways to optimize the performance

- Get well versed with products so you are well equipped to takes escalated calls & 2nd voice talk off's

- Responsible for maintaining headcount, managing performance & attrition

- Learn & demonstrate good understanding & be a counterpart for Inside Sales Head

- The Sr. Inside Sales Manager will be Instrumental in managing the Sales funnel via appointment generation