Navin's - Assistant Manager - Learning & Development - Customer Service Process

Experience : 4-6 years of relevant experience. Stable work experience, Be dedicated to customer satisfaction and a great customer experience.

Qualification : Degree / PG Degree.

Brief Job Description : We are seeking an experienced Assistant Manager to join our Learning and Development (L&D) team. The ideal candidate will have 4-6 years of relevant experience and a passion for delivering excellent customer experiences.

Responsibilities :

- Collaborate with the L&D team to design and deliver effective training programs

- Implement best practices in customer service and support

- Develop and maintain strong relationships with key stakeholders

- Analyze customer feedback to identify areas for improvement

- Contribute to the continuous improvement of L&D processes and procedures

Requirements :

- Bachelor's or Master's degree in a relevant field

- 4-6 years of experience in L&D, customer service, or a related field

- Strong interpersonal and communication skills

- Ability to work effectively as part of a team

- Proven track record of delivering excellent customer experiences

We are looking for someone who is dedicated to customer satisfaction and has a passion for delivering great customer experiences. If you are a motivated and organized individual with a strong work ethic, we encourage you to apply for this exciting opportunity.