National Relationship Manager - Health Service Firm

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About us:

It is a Health Services Company specializing in the aggregation of the primary care network. We provide access and discount for Corporates, Insurers and Individuals to High-Quality Medical Network across 1000+ Cities in India. We currently service some of the largest Corporates and Insurers for their healthcare needs.

Headquarters: Mumbai, Maharashtra

Year founded: 2011

Company type: Privately Held

Company size: 201-500 employees

Job Location: Mumbai

National Relationship Manager

- Account Management - Acting as the custodian of named clients, will be responsible for all official communication channel between client - HA

- Client (Insurance Company) Relationship Development at multi-level - HO, Region, Branch Ops, Sales .

- Client (Insurance Company) Escalation Management

- Directly Responsible for Volumes & Growth Strategy for assigned clients

- Travel across region/branches to develop new locations

- Regular client review internally and externally

- Deep understanding of client buying behavior

- New Client Acquisition target - Add few more client to his existing kitty

- Upsell & Cross Sell new services to the client

- Audit facilitation for his/her respective clients

- IT coordinations

- Billing & Recovery from assigned clients

- Contract renewals / Additional addendum / compliance related to client

- Managing commercial and other process related requirements with a client

- Planning network expansion growth for the client along with network team

- Mpower adoption target

- Overall ownership of the client with respect to End To End requirements and coordination. ( BAU - Medically related services still remains with Ops

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