National Recovery Manager - NBFC

National Recovery Manager - Leading NBFC

Job Responsibilities:

- Achieve assigned recovery targets to contribute to organisation's financial performance.

- Developing policies, procedures and guidelines governing recovery activity.

- Overseeing bottom-line metrics, including detailed strategic analysis, forecasting, and account placement.

- Implementing new strategies and tactics to improve recovery performance, training and coaching staff to improve performance.

- Identification of Recovery Agencies and Liaising with collection agencies regarding recovery and further developing strong, sustainable relationships.

Job Qualifications and Requirements:

- At least 10 years' experience in collection / recovery in consumer business.

- Good knowledge of collection agencies, legal and compliance procedures, credit risk and account management.

- Competent Project Management skills.

- Understanding of the full credit lifecycle including acquisition, fraud, account management, collections and recoveries.

- Expertise with the use of Excel.

- Numerically savvy, able to work with data, perform analysis and communicate result.

- Experienced in performance management.

- Proficient on Microsoft Office Suite.

- Able to deal with uncertainty and make decisions with limited information, thus action oriented.

- Excellent analytical skills, quantitative and qualitative.