National Recovery Head - NBFC

Responsibilities of a National Recovery Head :

- Achieve assigned recovery targets to contribute to organisation & financial performance.

- Liaising with call center team for minimization of overdue cases, improving contact ability.

- Develop Collection strategies to minimize bad debt portfolio loss.

- Ensuring that reminders are sent to overdue customers before due date by coordinating with the team.

- Responsible for effective follow up for loan.

- Collection analysis & preparing MIS, Collection Reports.

- Monitoring and controlling all overdue cases.

- Implementing new strategies and tactics to improve collections and recovery performance, training and coaching staff to improve performance.

- Liaising with collection agencies regarding collection and claim pay activities and further developing strong, sustainable relationships.

Requirements :

- Good knowledge of corporate credit, collection agencies, legal and compliance procedures, credit risk and account management.

- Excellent analytical skills, quantitative and qualitative