National Head - Retail

We are looking for National Head for one of the leading Retail company of India.

- Achieving the topline and bottom line targets

- Managing Operational Efficiencies

- Developing result-oriented team in alignment with the organization's vision and value system

- Implementing and innovating best practices for high standard patient experience and engagement

- Collating, presenting and acting upon competitive landscape

- Ensuring regular feedback and MIS to the management.

- Present the Intelligence gathered to the Management on a periodic basis.

- Take decisions and manages the daily operations of the retail business including planning of resources.

- Conduct effective communication sessions with the respective teams in regard to sales targets and performance.

- Ensure managers monitor clinic administration systems to maximize operational efficiency.

- Suggest improvements based on benchmark practices

- Manage and support recruitment and development of talent within the team by providing consistent direction and support

- Staff Training & mentoring

Desired Skills :

- A proven talent with multi-store experience in a dynamic, large-scale retail or services organization with demonstrated progressive upward career mobility.

- Knowledge of retail operations and an ability to provide high level customer service

- Ability to quickly identify key issues and develop broad organizational solutions.

- Strong oral, written and formal presentation skills with demonstrated ability to communicate complex ideas in a simple way

- Proven experience in managing teams including ability to provide direction, understand resource capability and successfully drive results

Experience:

- 12-15 yrs of work experience in managing retail outlets

- Strong interpersonal skills

- PAN India experience

- Strong team management skills

Qualification: Master's degree