National Head Digital Mortgage Operations with a leading NBFC
- Responsible for engineering processes related to Underwriting, Fulfillment and Life cycle servicing to match the end-to-end digital process business model of the co.Direct
- Main objective will be to achieve STP (Straight Through Processes) by automating process maximally for Self-service by Customer or Remotely assisted by centralized center, with minimal branch/local operations
- Execute the credit, operations and service lifecycle with optimal cost & effectiveness to deliver a low cost operating model, core to the business model of the Co. Direct.
- Experience of having leveraged technology & analytics for achieving Underwriting and Operations KPI's
- Strong exposure and understanding of credit practices and products in Unsecured and Secured lending
- In-depth Knowledge of Business processes related to Origination, Receivables and Collections of Lending sector in BFSI segment
- Thorough knowledge of Unsecured and Secured lending products like Personal Loans and Mortgages along with Value added distribution products
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