National Head - Capability - Risk Containment Unit - BFSI

Job title : NH Capability -Risk Containment Unit

Reports to : National Head - Risk Containment Unit

Business : Risk

Location : Corporate office, Pune

Position summary : The Candidate will be responsible for replacing existing traditional RCU process with smart technological solutions which aide scale and scope of business while keeping fraud losses with-in budgets for SME, Consumer & Rural businesses

Duties and Responsibilities :

- To have an in-depth understanding of various consumer, SME and rural products offered by the company

- Implementation of fraud control unit systems thereby leading to a constant reduction in fraud management cost and exposure.

- To have a close watch on processes and maintain coordination with location RCU/ sales/ credit in order to identify emerging fraud risk threats for SME, consumer and rural businesses.

- Manage fraud risk, assisting businesses with implementing the 'best in class' tools & processes to minimize fraud losses while maintaining and adhering to desired experience to customers.

- Keep a continuous watch on ecosystem in order to identify technological controls to manage such emerging/ existing fraud risks and drive implementation in co-ordination with other functions.

- To be aware of ongoing issues and change management needed in tech solutions implemented and working towards improvement in close co-ordination with business/ IT.

- Responsible to manage fraud ratios of business within acceptable levels.Minimizing fraud losses to ensure robust portfolio health.

- Maintaining close co-ordination with senior management of all businesses/ ops and keeping them updated on fraud risk management strategies

- Ability to perform root cause analysis and to identify/ implement practical technology led solutions

- Compliance to BFL policies and procedures for ensuring nil instance of non-compliance during internal or external reviews.

- Lead, coach and develop a high performing team

- Report collation and MIS reporting.