National Distribution Manager - Healthcare Products

1. POSITION VACANT: National Distribution Manager- Healthcare Products, New Delhi

2. BACKGROUND:

Headquartered at Seattle, WA-USA, SightLife is one of the leading eye banks in the world, and serves as an international non-governmental organization (INGO) to eliminate corneal blindness.

Working with surgeons in over 30 countries, SightLife and its Global Partners restore sight to more than 20 men, women, and children each day. This is accomplished through eye banks, which are centers for the recovery and placement of eye tissue used in corneal transplants. SightLife's mission is to eliminate corneal blindness globally through partnerships with eye banks in developing countries, where 90% of the 10 million people suffering from curable corneal blindness live.

SightLife constituted a small team of senior management and distribution professionals in India in 2010 for this purpose. This is an exciting opportunity to come on board an ambitious social initiative which has already begun to beneficially impact millions of Indians suffering from reversible blindness.

For more information, please visit, http://www.sightlife.org

3. JOB DESCRIPTION/ RESPONSIBILITIES:

Reporting to the Vice President - Asia, National Distribution Manager- Healthcare Products shall coordinate and oversee day to day operations, business development and analytics of the Eye Bank Association of India (EBAI) - SightLife Cornea Distribution System (CDS) for India.

S/he shall assist in marketing-related activities as an extension of CDS functions and create and maintain relationships with new potential CDS users such as corneal surgeons, surgical centers, and eye banks. S/he shall also be responsible for analytics that shall help quantify the performance of CDS and plan future operations.

Key Job Responsibilities:

A. Distribution (75%)

Build a network of eye banks and corneal surgeons who share a common objective of increasing the number of corneal transplants in India;

Review and build protocols and processes with surgeons and eye bank leadership, explaining the merits of the defined program;

Oversee daily distribution operations and manage the demand and supply for tissues;

Establish and achieve growth-oriented goals for tissue placement;

Collaborate with the VP - Asia and Program Managers to advance organizational mission and goals in India;

Identify ongoing improvement opportunities for protocols, procedures, and processes;

Develop SoPs for CDS daily operations, including documenting and maintaining records;

Support the design and development of web-based software for CDS, participating in user acceptance testing, as well as operating and teaching software to CDS and eye bank staff;

Monitor processing fee reimbursement, received for each cornea distributed;

Manage optical media supply for CDS;

Coordinate the community distribution program as a pre-requisite for eye banks to be part of the national program. Facilitate the conduct of audits to assure the success of the community program and serve as a SME for improving community surgeon relations;

Manage relations with CDS partners;

Create systems for the distribution of research tissues.

B. Developing and Maintaining Surgeon Relations (25%)

Develop strong relationships with corneal surgeons, key thought leaders and administrators at surgical facilities and partner organizations. Be proactive in understanding trends in corneal surgery both nationally and internationally and issues that are likely to impact the market for SightLife's success and its global mission.

Represent SightLife at various ophthalmic and trade conferences;

Execute the business development cycle in a manner that is concise, professional, compliant, and ethical and which leads the customer to action;

Develop and maintain strong relationships with SightLife team members and effectively utilize internal resources to drive ocular tissue placement and service initiatives and objectives;

Work in partnership with Surgeon Training Program Team to manage relationships with corneal surgeons in India;

Manage vendor relations.

4. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES:

Qualifications:

Applicants must possess a Master's degree. However, candidates with a Bachelor's degree and exceptional relevant experience may be considered;

Medical practitioners with a post-graduate degree in business management shall be preferred.

Experience:

A minimum of seven years of professional and relevant work experience in the healthcare industry;

Experience in supply chain management and/ or distribution practices within the health care industry, shall be an added advantage;

Good understanding of eye banking practices internationally and in India, will be an asset.

Skills & Abilities:

Exceptional customer service and professional demeanor;

High personal integrity and ethics;

Excellent oral and written communication skills with the ability to interact effectively with all levels of employees (i.e. Eye Bank Managers, Coordinators, Surgeons, Medical Directors, Hospital support staff, etc.);

Ability to handle intense situations and show good judgment under pressure;

Strong organizational skills and detail-oriented;

Ability to travel as needed (up to 20% time) to conferences and various community program meetings as Distribution SME;

Computer skills, including knowledge of core Microsoft software;

Conflict resolution skills;

Ability to be a change agent within medical and eye bank community, introducing new approaches and best practices;

Ability to work independently;

Position requires flexible work schedule to include some evenings or weekends;

Adept at multi-tasking;

Ability to accept failures.

COMPENSATION OFFERED:

Gross compensation for the position shall be attractive. The offer made to the selected candidate shall be commensurate with qualifications, experience and salary history.

LOCATION: New Delhi

REFERENCE: NDMHP-SG

CONTACT INFORMATION:

Senior Consultant
Phones: 011-2684-2162; 011-4165-3612; 011-4101-1564 and 011-4101-1565