National Credit Manager - LAP/Mortgages

Job Context:

- National Credit Manager - Mortgages is responsible for ensuring the smooth and institutionalized flow of the Mortgage proposals at all the Branches in his zone. He is also responsible for continuous improvement in credit approval process to meet the dynamic business needs, co-ordination with RMs, clients, and other agencies to improve upon TATs and instituting mechanisms for complete safety of financed amount and timely regularization of margin shortfall.

- Each of the above discussed mortgage solution to the customer has broadly two processes - Sanction process and the disbursement process followed by post disbursal documentation if any. Customer in Salaried, Self employed professionals and Self employed non professionals are catered to in these products, hence challenges of funding as an employee and an employer needs to be assessed in the proposals.

- Both risk and credit functions are combined in the Mortgage product and are performed by the same team across all locations which not only includes Independent assessment of Credit and risks associated with proposal but also identifying & accepting the mitigants for going ahead with the transaction. Profile not only plays the role of a critical reviewer of the proposal for further decision by the committee but also requires skills of final decision on the proposal which falls within delegation of the Regional Credit Manager authority.

Key Result Areas:

Portfolio Quality (P&L Impact)

- Increase in business volumes and right quality of clients are onboarded with desired yield across the country

- No revenue leakage.

- Devise strategy to monitor post disbursement documentation and early delinquencies

TAT / Process improvement /Cost control

- Formulate processes for TAT improvement, process efficiency & cost control. Maintaining the desired SLAs for the risk mortgage function.

- Keep reviewing the existing processes, gather insights from the competition along with inputs from Risk-Retail Head and formulate strategies for continuous improvements of process

Regulatory / compliances (RBI, auditors)

- Devise and strategize mechanisms to Ensuring data integrity - accurate reporting as per regulatory and auditor requirements.

Regular monitoring and Communication of Market updates

- Train & Guide the team on of various policy documents, market updates and changes in the organization strategy to achieve the desired end result.