National Collection Head - Facility Management Firm

- Ensure timely and effective collection of all debts and customers payments for all branches reporting to the hub

- Send out outstanding letters and monthly balance confirmation to the client

- Resolve queries around outstanding invoices

- Ensure accurate accounting of all payments received

- Develop strategy and innovations in methods of collection

- Collaborate with collections team and others stakeholders at hub/ branches to ensure collections progress

- Analyze client data on outstanding dues and receivable days

- Provide key insights from analysis to the collections team to help them focus their collection efforts

- Prepare weekly reports on actual and forecast collection

- Report out on outstanding accounts on a monthly basis to various stakeholders

- Prepare report on risks and forecast losses