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20/05 Dev
CEO at MySchoolPage

Views:2966 Applications:349 Rec. Actions:Recruiter Actions:174

MySchoolPage - Head - Operations (8-15 yrs)

Bangalore Job Code: 823383

MySchoolPage is a fast-growing ed-tech startup. We are aiming to achieve rapid growth across different geographies (Especially ME & US markets).

Role :

We are looking for an experienced operations manager to : 

- Lead the Operations function, which includes including IT and customer support

- Define and continuously monitor operational SLAs and KPIs

- Implement the right processes in the function and enable business growth

- Draft, deploy and review the operational SOPs with operational efficiency and continuous improvement objectives

- Handle project management for operational excellence initiatives

- Communicate effectively within and outside the team

- Supervise, motivate and coach the team members

- Participate in strategic planning and goal-setting for the function,

- To succeed is this role, you should also be a good problem-solver with sharp, analytical thinking. You should also be willing to stretch your limits and available time. If you are result-oriented and have excellent organizational skills, we- d like to meet you.

- Anybody looking for a traditional job with a lack-luster job expectation, please don't apply! We are looking for candidates with self-confidence and willingness to accept demanding goals.

Requirements :

- Previous experience as an operations supervisor or similar role

- Hands-on experience implementing operational processes

- Excellent organizational and leadership ability

- Outstanding communication - written and verbal and negotiation skills

- Knowledge of operational principles and policies

- Knowledge of data analytics and reporting

- Analytical mind and attention to detail

- Organizational skills and Team leadership

Skills and Traits :

- Excellent project management skills

- Excellent people management skills

- Excellent communications skills

- Outstanding MS Office skills

- High energy levels and a positive attitude

- Creative and Innovative thinking

- Analytical and Problem solving mindset


- Any Graduate, a degree in operations management or business administration is preferred

- MBA or MS in Operations Management is a plus

- Prince2, Six-Sigma, ITIL, PMP certifications/projects are a plus

Reporting:  To the CEO

Women-friendly workplace:

Maternity and Paternity Benefits

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