MyOperator - Sales Trainer

The responsibilities of a Sales Trainer will include:

- Product Knowledge Training: Ensure that the sales team has a comprehensive understanding of the cloud telephony products and services offered by the company. Provide detailed training on features, benefits, and unique selling points of the cloud telephony solutions.

- Sales Techniques and Strategies: Develop and deliver training programs on effective sales techniques and strategies specific to cloud telephony. Train the sales team on objection handling, negotiation skills, and closing techniques relevant to the industry.

- Market and Industry Knowledge: Keep the sales team updated on market trends, industry regulations, and competitive landscape in the cloud telephony sector. Provide insights into customer needs and preferences within the industry. Sales Process Training: Train the sales team on the companys sales process, including lead generation, qualification, and pipeline management.

- Emphasize the importance of accurate documentation and reporting in the sales process. Technology Training: Familiarize the sales team with the technical aspects of the cloud telephony platform. Provide training on how to demonstrate the product to potential clients and address technical questions. Onboarding and Orientation: Conduct onboarding sessions for new sales hires, ensuring they quickly become familiar with the company culture, policies, and sales methodologies.

- Provide ongoing orientation for existing team members on new products or updates. Sales Tools and Resources: Train the sales team on the effective use of sales tools, CRM systems, and other resources that support the sales process. Ensure the team is proficient in using technology for presentations and demonstrations. Performance Monitoring and Feedback: Implement mechanisms to monitor and evaluate the performance of the sales team. Provide constructive feedback to individuals and the team, helping them improve their sales skills.

- Collaboration with Other Departments: Work closely with product development, marketing, and customer support teams to stay informed about product updates, marketing initiatives, and customer feedback. Continuous Learning and Development: Facilitate ongoing training sessions to keep the sales team updated on new industry trends, product features, and sales techniques.

Requirements - Good Communication Skills Minimum experience of 1-2 years.