Title: Manager/Senior Manager - Platform Experience Location: Gurgaon Job Description: - The candidate would be responsible for end-to-end platform experience - Drive analytics to identify customer behavior trends - Understanding of Net Promoter Score System and provide insights using customer feedback - Ability to measure, monitor NPS and thus work on enhancing Platform NPS - Understand which key customer initiatives will drive a radical improvement in customer experience - Address customer pain points and provide data-driven advice to stakeholders - Identify global best practices and benchmark with the same - Drive improvement projects with relevant stakeholders Desired Skill Sets: - Strong Analytical skills is a must - Ability to deep dive into data and get insights - Strong knowledge of UI/UX features and customer journey - Prior experience in platform & customer experience platform - Prior experience of Google analytics, clickstream will be an added advantage

Gurgaon/Gurugram

Myntra - Manager/Senior Manager - Platform Experience 

Myntra - Manager/Senior Manager - Platform Experience  ,Job Description for Myntra - Manager/Senior Manager - Platform Experience  in Myntra in  Gurgaon/Gurugram for (3-6) years of experience. Apply Now!

Job Description for Myntra - Manager/Senior Manager - Platform Experience  in Myntra in  Gurgaon/Gurugram for (3-6) years of experience. Apply Now!