MyGlamm - Claims Manager - New Product Development Projects

Claims Manager

Key Accountabilities:

Claims Management:

- Independently lead claim support process, end to end management of appraisal activities / Product Performance studies / Benchmarking plans

- To ensure robust claim support strategy is in place for all NPD projects

- Drive claims strategy development through conduct of claims workshops or by other means

- Develop and defend through challenge, big impact, consumer relevant product claims by working closely with a range of partners (both external & internal), providing a critical link between R&D, Legal, Regulatory, and Marketing

- Ensuring the Quality of Challenge (whether for competition or support for us) is of highest quality and competitive.

- Databank creation of Claims made on personal care products for both Indian and International Brands.

- Work collaboratively with Marketing, R&D, Legal, Claims, Clinical teams at evolving Unique, Differentiated Claims.

Supporting NPD Projects:

- Act as a SPOC for Claims Management in delivering NPD projects.

- Employ a sound understanding of the category, brands, competitive environment and technology.

- Ensure relevant cluster consumer insight are provided and reflected in developing claims for NPD projects.

- Support marketing team for delivery of outstanding communications for innovations that are robustly supported technically.

- Lead extracting of insights from multiple sources of information and identify the valuable opportunities for the business.

General Skills:

- A passion for NPD (New Product Development), and understanding of science & technology.

- Curiosity coupled with analytical thinking to identify patterns across multiple sources of data, distil insights and translate these into diff claims opportunities.

- Creative and entrepreneurial thinking to support the development of new ideas.

- The ability to bring consumer/sensory data and insights to life in a compelling way for a non-technical audience.

- To have adequate knowledge of Creative Language and legal interpretations of claims whilst good expertise and understanding of Indian (and International) Regulatory requirements and statutory compliances along with in depth knowledge in formulation design, Technical Interpretation of Claims, Clinical test Methodologies for benefits and claim support

- Ability to communicate clearly, constructively challenge, and influence thinking within multi-disciplinary teams.

- The ability to build collaborative working relationships across functions and cultures, and with key partner agencies.

- Business acumen, and understanding of key functional roles beyond R&D (Marketing, Supply Chain, Finance etc.)

- Able to work independently to shape and drive the Claims Management within projects.

- The ability to work across several projects simultaneously, with agility.

- A proactive, resourceful mindset - and strong bias for action

Minimum Experience & Qualification Requirements:

- A minimum of 5 / 6 yrs. experience in an FMCG company.

- Having Claim Management experience for NPD is a must

- Any Graduate - B.Sc. / M.Sc./ Diploma in Chemical Engineering. B. Tech / B.E / MBA would be preferable.

- Experience within Personal Care categories is highly desirable.