Role and Responsibilities : This is a leadership role covering multiple Centers of Excellence described below : 1. Able to work across Product, Operations, Training, HR & 3rd Party Service Providers - and drive their actions in a way that positively impacts customer experience. 2. Ability to drive and manage change management initiatives. Is able to drive quantifiable results 3. Builds strong teams, Coaches & mentors the team & Rallies the team behind a common purpose 4. Able to identify the pain points, can work out solutions & successfully implement Required Skills : - Candidate should have experience in field operations installation, handling service breakdown. - Candidate will be responsible to manage a team of around 500+ resources. - Ideal candidate should be from Payment industry / Last mile logistics / DTH / Broadband or Cable service industry. - Should have experience in resolving the customer escalations and queries, service delivery within the TAT. - Responsible for handling pan India service operations - Responsible to drive PAN India team for POS deployment. - Will be owner of service requests from existing merchant and define SLA to close it. - Driving revenue through existing merchants.

Mumbai

Mswipe - Vice President - Financial Operations 

Mswipe - Vice President - Financial Operations  ,Job Description for Mswipe - Vice President - Financial Operations  in Mswipe in  Mumbai for (10-20) years of experience. Apply Now!

Job Description for Mswipe - Vice President - Financial Operations  in Mswipe in  Mumbai for (10-20) years of experience. Apply Now!