Mphasis - Manager - Volume Hiring - BPO

Experience : 9-13 years of experience

Key skills : BPO Volume Hiring, Excellent Inter-personal skills

Role Definition:

- Overall 9+ years of Staffing Experience in BPO Staffing.

- Management of a high volume, full-life cycle recruitment organization

- Possess excellent interpersonal, communication and organizational skills.

- Ability to front end with internal customers/Delivery/ clients

- Strong market intelligence

- Understanding the recruitment asks - timelines, revenue implications, quality focus, market availability

- Capable to do End to End hiring & own up to on boarding stage.

- Maintain hiring with in grid & cost per hire v/s SLAs

- Experienced in handling larger accounts & multiple customers.

- Working closely with Resource Management Group for on-time fulfillment.

- Process Adherence & Exposure to Recruitment Tools would be a plus.

- Willingness to learn and scale up.

- Good on MIS & present data.

Desired Skills and Experience:

- Very good communication skills

- Excellent interpersonal skills

- Very thorough knowledge and experience in Excel & PowerPoint.