Morgan Stanley - Coverage Officer - Business Continuity Management

Position: BCM

Coverage Officer, Bengaluru

Overview of Business Continuity Management (BCM)

- Morgan Stanley maintains a Business Continuity Management (BCM) program globally that has two core functions: business continuity planning and crisis management. The BCM function serves to protect the Firm's franchise in the event of a disruption to its people, operations, technology, and facilities. BCM sets the planning standards, provides effective challenge to those plans, and identifies the risk around the plans. 

- The crisis management function delivers coordination among key partners, assesses incidents for proper escalation within the Firm, and manages the communication of the Firm's response to key internal stakeholders during such incidents.

Morgan Stanleys Asia Business Continuity Management team has an open position for a role in India who will be responsible for supporting the BCM function in India and also supporting the rest of the Asia BCM Team in providing coverage to all MS businesses across the region.

Level - Associate

Key Responsibilities: 

- Provide support in coordinating, assessing, developing, and communicating contingency plans associated with the company's Business Units to protect the firm in the event of a business disruption

- Interact with critical business units and support groups for the purpose of planning, directing, and controlling contingency planning efforts while facilitating their plan development

- Maintain direct communications and participate in appropriate business unit planning meetings and activities

- Assist the department in enhancing, formalizing and standardizing the business planning process

- Coordinate periodic reviews and tests of established plans and procedures, reporting findings to management and making recommendations for improvements as needed Provide expertise and support to management and business functional areas, as requested

- Perform ongoing risk analysis to determine which business processes, systems, and applications need to be recovered within the indicated time frame in order to comply with corporate and regulatory recovery time objectives of the organization

- Oversee implementation of the global crisis management program, processes and procedures within each BU

- Provide support during response to regional and global crisis events and coordinate engagement and response of crisis managers

- Work with regional leadership and other teams within the Firm to strengthen coordination during incident response

- Engage with senior management and participate in governance committees to effectively deliver the BCM Program

- Provide leadership in coordinating, assessing, developing, and communicating contingency plans

- Actively drive and support local, regional, and global managed projects

- Coordinate periodic reviews and tests of established plans and procedures, reporting findings to management and making recommendations for improvements as needed

- Participate and assist business units- incident management response including on-call responsibilities

Skills :

- Ability to manage and interact with staff at all levels in the Firm

- Excellent verbal, written, presentation, and interpersonal skills

- Strong influencing skills, including ability to articulate complex issues and incorporate feedback

- Ability to actively lead by example

- Self-motivated, proactive, and calm under pressure

- Willingness to learn, develop, and take over new roles and responsibilities when required

- Analytic thinking and procedural working approach

- Proficiency in incident management best practices

- Willingness to occasionally work on weekends and out of business hours when required

Qualifications : 

- Excellent English fluency (verbal & written) is required

- An undergraduate degree from an accredited university is required; a post-graduate degree is a plus

- 3 or more years of experience in crisis management or related business continuity field

- Business continuity coverage experience in the Financial Services, Technology, Service Provider industries, or Management Consulting is a plus

PC skills: Microsoft applications (Outlook, Excel, PowerPoint, and Word)

Certified Business Continuity Professional (CBCP) certification or similar is a plus

- Risk or Technical background a plus

Location - Bengaluru, India

Reporting Lines - India BCM Coverage and Crisis Lead