Moove - Manager - City Maintenance

About Moove : Moove is on a mission to make the world more productive and successful by redefining access to auto finance and vehicle ownership. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand mobility marketplaces. By doing so, Moove is creating sustainable jobs for entrepreneurs in the mobility sector.

Key responsibilities :

- Coordinate, schedule, and audit vehicle service, maintenance & repair, handling escalations and managing conflict resolutions with our customers

- Build, Manage, Measure, and Maintain relationships with Suppliers and Repair outlets to ensure that uptime of Fleet is maximised.

- Prioritise and assign work to meet customers' needs.

- Ensure quality, compliance, and safety of Moove assets.

- Manage the Insurance process in line with Policy requirements.

- Ensure that all Insurance claims are completed expediently and vehicles brought back to operation in the minimum timeframe.

- Manage the Authorisations of maintenance to ensure that appropriate work is being done on the fleet at the optimised costs.

- Continuous Improvement mindset with respect to processes and systems to create efficiencies and synergies.

- Ad Hoc investigations and solutions as required from time to time.

- Track expenses and oversee the budget for maintenance.

- Conduct regular inspections of the facilities to detect and resolve problems.

- Plan and manage all repair and installation activities.

- Oversee equipment stock and place orders for new supplies when necessary.

- Document and prepare daily progress reports and maintenance logs.

- Critically evaluate the tracking solutions in place to monitor the driving habits of our DPs and, where necessary, provide retraining.

Key Requirements :

- Minimum 10 years of fleet maintenance management experience preferred.

- An Associates or Technical degree in Motor Mechanics is a must .

- Hands-On Fleet Industry Experience is a must

- Strong customer service and organisational skills required

- Valid driver's licence preferred.

- Candidates will be subject to analytical test prior to interviews

- Proficiency with computers including Microsoft Office; Google Office Suite and web-based applications preferred.