Monocept - Senior Manager - Sales

Senior Sales Manager

You being the vital part of the Sales team will be accountable and responsible for generating and maximizing revenue by aligning with the business strategy, developing/ executing strategic sales plans and promoting profitable achievement of sales growth and customer satisfaction for the organization.

A self- starter, passionate and go- getter in adapting and applying your proven strategic selling skills to our offerings that continue to grow and evolve.

Work Location :

- For Domestic Sales, Mumbai

- For International Sales - Hyderabad

Primary :

- Aligns the sales organization's objectives with business strategy through active participation in corporate strategic planning, sales strategy development, forecasting, sales resource planning, and budgeting

- Meets assigned targets for profitable sales volume, market share, and other key performance objectives

- Provides leadership to the sales organization's management team, while fostering a culture of accountability, professional development, high-performance, and ethical behavior

- Establishes and maintains productive peer-to-peer relationships with customers and prospects

- Responsible for developing sales strategies and setting target

- Responsible for networking with major industry players, identifying the corporate clients

- Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue

- Identifies the opportunity & problem areas, preparing the action plan for achieving the key sales figures and presenting the Sales reports

- Responsible for monitoring and analysis of key data of the region allocated including sales figures

- Escalate customer issues, process differences and pain points in a timely manner

- Maintains strong relationship with the clients

- Responsible for generating business from new accounts and have the capability to drive and lead customer relationships in existing accounts.

- Develop strategies to cross-sell / up-sell to existing accounts and also open new accounts

- Build relationship with decision makers to open new opportunities in the existing account

Secondary :

- Communicates the client's goals and represent the client's interests to the team

- Responsible for service delivery ensuring client retention and references

- Ensures that client issues are resolved in an efficient manner

- Adhere to defined sales processes and maintain/grow the funnel as per organizational growth plans

KPI 1

- Sales Turover

- Net Profit Margin

- New customer acquisition index

- Customer churn rate

- Competency capability

KPI 2

- Key account retention Billing rate growth

- Customer satisfaction survey Upselling success rate

- Cross selling success rate

KPI 3

- Cost of customer acquisition

- Target lead acquisition cost